HardGaming Support
Everything you need to get the most from HardGaming: server setup and configuration, backups, admin tools, and answers to common questions.
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Core Keeper: How to Connect to Your Server
Join your Core Keeper server using its Game ID or its IP address, find both in the HardGaming dashboard, and check the console first if it will not connect.
Minecraft: How to Connect to Your Server
Find your Minecraft server's address in the HardGaming dashboard, then join it from the game with Direct Connection or by saving it to your server list.
Abiotic Factor: How to Connect to Your Server
Two ways to join your HardGaming Abiotic Factor server: the in-game browser with Direct Connect, or a Steam favourite added with the query port.
Abiotic Factor: How to Enable DLC Content
Unlock Abiotic Factor DLC for everyone on your HardGaming server. One player who owns it joins as an admin, and the content stays on after they leave.
Abiotic Factor: How to Manage Admins and Bans
Promote a friend to moderator or ban a player on your Abiotic Factor server by editing Admin.ini from your HardGaming dashboard. No SFTP client needed.
How to Use DeepSave
DeepSave copies one server backup into your HardGaming account, up to 200 MB per server, and keeps it on your Account page ready to download.